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MI Analyst: 12 Month FTC (Part-Time, Job-Share and Full-Time)



Job title: MI Analyst: 12 Month FTC (Part-Time, Job-Share and Full-Time)

Location: Flexible 

Salary: £27,000 to £41,000 depending on experience plus excellent benefits.


The opportunity: 

Facilitate and support the production and distribution of management information to sales and distribution, and on behalf of customers and their advisors, to ensure customer centricity and drive best practice in operations.


This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. 


Key responsibilities: 

• Design, implement and deliver on key projects and reporting solutions to agreed timescales and quality with a wide range of stakeholders.
• Demonstrate expert knowledge of sales and distribution systems, processes and procedures.
• Show strategic alignment to customer values & identity.
• Gather comprehensive information to support decision making / recommendation.
• Collect and disseminate knowledge of use to the business.
• Encourage organisational learning.
• Interpret data sourced across Sales & Distribution and Underwriting/Operations with a view to drive forward improvement - embed customer centricity and best practices.
• Take personal responsibility for resolving issues using commercial and business awareness.
• Structure and design information to meet the needs and understanding of the intended audience.
• Key stakeholder relationship management.
• Develop procedures that underpin the handling of work and seeks ways to improve them.
• Maintain accurate and appropriate records; producing timely management information to the agreed levels of quality.
• Ensure all information in the Management Information database is up-to-date and meets ongoing business needs.


Your skills and experience:

• Strong Excel knowledge is essential with a high degree of numeracy.

• Knowledge of Qlik, Salesforce and PowerBI platforms is desirable.

• High level of computer literacy.

• Excellent written and verbal communication skills particularly with senior colleagues.

• Ability to work under pressure and deliver results.

• Strong team player.

• Excellent attention to detail.

• Ability to prioritise work based on business requirements with good planning and organisation.



The reward: 

As well as a competitive salary we also offer an excellent lifestyle benefits package which includes – 

• 12% pension

• 25 days holiday plus an additional 3 volunteering days

• Annual company bonuses

• Private medical cover

• Discounted technology offers

• Virtual GP appointments

• Discounted gym membership

• Free flu jab

• Discounted gadget insurance 


At Zurich we will consider requests for flexible working on hiring.  Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.  Please talk to us at interview about the flexibility you may need.


Who we are:

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.


You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.


Further information: 

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.


We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.


We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.


So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.


Apply now »