Customer Office & Distribution Internship - Predictive Analytics (Summer 2025)

Are you passionate about strategy, analytics, and working directly with senior leadership? Join the Customer Office & Distribution team at Zurich North America as an intern and gain hands-on experience working alongside industry experts. You’ll support key projects that directly impact our top and bottom-line results and shape the future of our strategies and engagements with key partners.

Key Responsibilities:

• Work closely with the Chief Customer Officer and other executive committee members at ZNA on high-impact projects.
• Support and co-lead initiatives such as TNPS (Transactional Net Promoter Score), Event Analytics, and Broker/Market Strategies & Analytics.
• Conduct in-depth research and analysis to provide actionable insights to senior leadership.
• Prepare and deliver presentations to executive leaders, offering you exposure to the decision-making process at the highest levels of the company.
• Independently engage with cross-functional teams across the organization to ensure smooth project progression.

What You’ll Gain:

• Direct exposure to ZNA’s senior leadership, including interactions with executive committee members.
• The opportunity to contribute to critical projects that shape ZNA’s business strategy.
• Experience in leading meetings, delivering presentations, and driving impactful conversations with top industry professionals.
• A collaborative, dynamic environment with opportunities for professional development and learning.

Basic Qualifications:

• Actively pursuing a Bachelor’s degree in Business, Data Science, Analytics, Statistics or a related field
• Currently enrolled in a Bachelor’s program and will be enrolled in the fall of 2025
• Two or more years of college coursework (should be a rising Junior or Senior) and no prior years of experience required in the Administrative area
• Microsoft Office experience 
• Be legally eligible to work in the U.S

Preferred Qualifications:

• Minimum cumulative GPA average of 3.0 (current GPA reported by your school)
• Advanced knowledge of statistical principles, methodologies and techniques
• Strong research and analytical skills
• Detail oriented
• Survey design and analysis experience using Qualtrics/Medallia
• Strong verbal and written communication skills.
• Knowledge of the insurance industry
• Strong problem-solving skills
• Organization and time management skills
• Self-motivated and able to work independently
• Ability to multitask and adapt to a changing environment

If you are excited about working directly with senior leaders and contributing to high-impact initiatives, we encourage you to apply for this internship and grow your skills at Zurich.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Schaumburg 
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI