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Technical Integration BSA

79608

 

Serves as a liaison between the Business and IT to provide solutions to their business systems needs; Understands customers objectives, processes, and products as well as the business systems capabilities to formulate , define, document and implement systems scope and objectives to develop and provides solutions.

Key Accountabilities
• Coordinates and leads activities with business owners to gather detailed requirements from through interviews, documentation and facilitated working sessions for approved projects and enhancements. Monitors business decisions and manages requirements documentation and communication. • Leads analysis of requirements to determine the systems’ potential and defines impact to other business units and systems. In addition, provides input to the development effort. • Creates process models based on business requirements in order to determine the completeness of the information and process components. • Provides Customers with cost/benefit analysis, risk assessment, scope definition of proposed requirements. • Guides users in building business case; Performs impact analysis; Supports application testing, implementation and training activities throughout the process. • Leads individual or sub project tasks affecting single or multiple business and IT departments. • Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. • Supports system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met. • Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. • Manages work plans, timelines and budgets. Evaluates relative feedback and Return On Investment to effectively prioritize projects. Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Partners with stakeholders to identify necessary department resources to meet defined objectives. • Performs business process modeling and re-engineering based on business requirements in order to determine the completeness of the information and process components. • Utilizes Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation. • Performs system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met. • Mentors team members in technology, architecture and delivery of applications.

 

• Business Travel, as required • Extended Hours during Peak Periods/Shift Work/Holiday Work, as required • Regular Predictable Attendance • Visibility in the Office, as required

 

Business Accountabilities
• Utilize established financial systems to track budgets and highlight variances (either internal or within vendor contracts) in order to manage and control specific cost variables and in reporting to the business on Return On Interest. • Develop simple business cases or process models for defined projects in own area of IT expertise, to determine potential benefits, clarify the rationale for investment and support the planning process. • Prepare documentation based on the systems or process changes, to ensure they are up-to-date and reflect the new process, and that internal partners and external suppliers are in line with service level agreements, risk and compliance. • Look externally to research primary data sources, select relevant information, continually evaluate key themes in technology make recommendations to inform change or solution requests in own area of IT. • Identify existing IT assets for new opportunities where possible (e.g. re-use), research best practice and review and analyze detailed business models to support senior management in developing and improving IT processes and systems. • Act as technical expert in a specific process or product area, conducting process reviews and initiating change in order to contribute to continuous improvement of services to internal customers. • Provide specialist advice to address specific technical queries from internal clients and design/develop and deliver appropriate solutions, in line with Zurich´s policies and processes and regulatory requirements. • Contribute to the delivery of assigned IT projects in own area of expertise for specific lines of business, collaborating with IT colleagues from across the wider function to agree an approach for project / program management. • Act within a number of complex processes and procedures and use in-depth knowledge to solve internal customer issues or escalate appropriately to manager, internal partners or external vendors. • Record and report core metrics, and ensure internal partners and vendors meet defined policies / service level agreements on information management. • Work with colleagues across the IT function to ensure plans are aligned to functional plans and policy.

 

Performance Management Accountabilities
• Model behaviors that demonstrate commitment to corporate values. • Provide input into performance management discussions of project team members. • Coach and provide technical advice and counsel within and outside operating unit. • Provide guidance and support for team members. • Take action to manage own personal development and encourage others to do the same.

 


Client Internally Focused - The job’s core deliverables rely on delivering service to internal clients, usually at the line manager or employee level. May involve sharing subject matter expertise to others in the organization or supporting others in their efforts to deliver on our promise.


Required
• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area
OR • High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area
AND • Process reengineering; LEAN/Six Sigma experience • Experience with process modeling tools • Insurance application system design/analysis experience • Experience with use case development • Experience with Rapid Application Development (RAD) tools/techniques

 

Preferred
• Certified Business Analyst Professional (CBAP) • Advanced Software Development Life Cycle (SDLC) skills • Consulting experience • Experience in a analytical role on complex enterprise projects • Knowledge of financial services industry • In-depth knowledge of insurance business processes and processing • Strong analytical skills • Strong written and verbal communication skills

 

Preferred Qualifications:

  • Understanding of SOA architecture, SOAP (XML), Rest (JSON) and API’s.
  • Strong communication and teamwork skills when collaborating with both technical and business users.
  • Strong analytical skills to support new integrations within and outside the Guidewire Platform.
  • Knowledge of insurance operations and processing systems. 
  • Ability to review and optimize current system integrations.
  • Experience working on an agile team.

 

 

 

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

 

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

 

 

 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

 

Location(s): AM - Schaumburg

Remote Working: No

Schedule: Full Time

 

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Nearest Major Market: Chicago

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