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IT Business Analyst


Zurich North America is currently hiring an IT Business Analyst to work for its team out of our North American Headquarters in Schaumburg, IL. This position is responsible for leading the analysis of business requirements and translating them into solution requirements to ensures their implementation throughout the project life cycle as part of a small, independent project or supporting these activities under a Senior or Lead Business Analyst as part of a medium project. 


Job responsibilities will include:
• Provides explanations and expertise regarding as-is / to-be models as part of the requirements elicitation process i.e., process, data, workflow, application etc. to appropriate stakeholders.
• Adapts and applies different delivery methodologies including SCRUM, Waterfall and Zurich Lean determining the best methodology for the specific project.
• Plans, conducts / facilitates elicitation sessions for business requirements and ensures the deliverables are met.
• Understands customers´ objectives, processes, and products to make appropriate recommendations for customer-specific needs.
• Collaborates with project manager to build Business Case, including cost / benefit analysis, risk assessment, project scope and development of a high-level plan.
• Produces requirement specifications and outline solution design documents throughout the project life cycle, incorporating change requests and finalization of requirements documentation.
• Analyzes and manages requirement risk, trace ability matrix and prioritizes requirements.
• Performs quality review checks on project deliverables.
• Participates in development of test plan, testing, implementation, and training activities.
• Participates in post implementation activities including problem solving and measurement of benefits achieved. In case expected benefits are not achieved, participates in the analysis to determine root cause.
• Communicates effectively through different mediums at all levels.


• Bachelor’s Degree and 6 or more years of experience in the Information Technology area
• High School Diploma or Equivalent and 8 or more years of experience in the Information Technology area
• Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Information Technology area
• Experience leading workstreams
• Knowledge of process engineering
• Experience with core process redesign, continuous improvement methodologies
• Process modeling tools
• Business Systems Integration


• Experience in working in Commercial Insurance domain with good knowledge on Underwriting Systems and Processes. 
• Experience in Agile process & Agile Tools
• Highly proficient in Microsoft Word, Office, Excel and Visio
• Experience in a key analytical role on large and complex enterprise projects
• Consulting experience
• Strong written and verbal communication skills


As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (


A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: Yes
Linkedin Recruiter Tag: #LI-LH1 #LI-ASSOCIATE 



Nearest Major Market: Chicago

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