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Underwriting Services Specialist I




Operations Services is seeking a Underwriting Services Specialist I. This role will be located out of the Schaumburg, IL office. The Underwriting Services Specialist I provides support to underwriting and operations. Processes routine business and provides general support to underwriting and operations units in the processing of all transactions, including new submissions, renewals, endorsements, and cancellations. Enters or retrieves policy information and inputs routine entries and transactions. Accesses various systems to input data and compile information and reports for internal customers.



  • High School Diploma or Equivalent and No prior experience required in the Clerical Support or Data Entry area


  • Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support or Data Entry area


  • Data entry experience



Key Accountabilities:

  • Reviews, identifies and categorizes loss data (e.g. valuation date, claim counts).
  • Reviews and processes policy changes, and makes correction entries to policies.
  • Electronically processes insurance submissions using internal computer systems.
  • Distributes mail and works both manually and electronically.
  • Reads applications and extracts information necessary to initiate defined work.
  • May communicate directly with market facing roles to obtain information.
  • Operates office equipment, such as scanners, and may perform related tasks such as document indexing.
  • Electronically files and indexes documents.
  • Performs self-check of own work to ensure accuracy and may reconcile discrepancies.
  • Responds promptly and accurately to requests for information.
  • Researches and corrects routine system errors.
  • Types/processes a variety of filings, forms and letters to comply with legal requirements.
  • Processes all work within department standard and can articulate key compliance impacts.
  • Processes work with attention to timeliness, productivity, and quality.




A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Schaumburg

Remote Working: No

Schedule: Full Time

Nearest Major Market: Chicago

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