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QA Manager - (Part-Time, Job-Share and Full-Time)


QA Manager - (Part-Time, Job-Share and Full-Time)

Location: Swindon (preferred) or Fareham/ Hybrid working from home


We're the #1 best place to work in the insurance industry!

We're delighted to have been awarded a Glassdoor Employees' Choice award, recognising us in the top 20 UK's Best Places to Work in 2022 and the only UK insurer to make the list. The Employee's Choice award recognises employers that shine brightest according to those who know a company best - the employees.


The opportunity: 


An excellent opportunity has arisen in the UK Operations and IT department working as a QA Manager. In this role, you will join our team who have recently won the ‘Testing Management Team of the Year’ as defined by The European Software Testing Awards 2021 and be responsible for overseeing and implementing QA/Testing services and solutions for all Zurich UK IT Projects. This is a fantastic chance to work across the entire UK delivery portfolio, engaging and collaborating with our award-winning external third party testing partners, a variety of stakeholders, projects and technologies.


The role is exciting and varied and is at the forefront of evolving and implementing Quality Engineering solutions across the UK business. You will gain exposure to a vast project portfolio of systems, products, teams, suppliers and stakeholders that will increase your experience and understanding across the Zurich UK business.


It provides a unique opportunity to help lead and shape the UK testing capability, leveraging our Testing Centre of Excellence and being part of our award-winning QA & Test Management function. 


This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at the interview about the flexibility you may need.


Key Responsibilities:


  • Ownership and responsibility for the creation and delivery of testing solutions and services for several projects within a large portfolio
  • Work with our Project Teams and manage the day to day relationship with our testing partners to create industry-leading testing solutions, use appropriate techniques and methodologies
  • Take the lead to validate testing estimates to reduce testing costs and time to test, increase testing quality and evolve our automation capabilities across the portfolio
  • The ability to work at the very detailed level right through to the setting of direction and approach
  • Drive forward our Continuous Improvement roadmap with our testing partners
  • Take the lead for the IT QA & Test Team and support the UK Project Governance, IT Risk & Controls, Audit, Regulatory and Compliance requirements


Your skills and experience:


  • Testing management experience in all areas of the testing lifecycle
  • Supplier & relationship management skills
  • Proven experience in delivering initiatives using an agile / waterfall methodology
  • Knowledge of the Insurance Industry is preferred but not essential
  • Effective communication skills and ability to influence senior stakeholders and leaders
  • Experience in delivering success through others, growing and developing others
  • Ability to produce and manage complex plans
  • Responds maturely to ambiguity and complexity
  • Proposes solutions and maintains the focus on outcomes
  • Takes responsibility for outcomes and prompts corrective action on performance deficiencies
  • Encourages others to share solutions to concerns and promotes a positive and can-do attitude
  • Will face problems head-on rather than hoping they go away


The reward:


As well as a competitive salary we also offer an excellent lifestyle benefits package which includes –


  • 12% pension
  • Car allowance of £4,560 per annum
  • 25 days holiday plus an additional 3 volunteering days
  • Annual company bonuses
  • Full private medical cover
  • Discounted technology offers
  • Virtual GP appointments
  • Discounted gym membership,
  • Free flu jab
  • Discounted gadget insurance 



At Zurich, we will consider requests for flexible working on hiring.  Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.  Please talk to us at the interview about the flexibility you may need.


Who we are:


With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We, therefore, look to hire great people and we encourage those people to give their best.


You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.


Further information:


At Zurich, we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.

We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.



So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.


Apply now »