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RCIS Crop Claims Field Adjuster I or Crop Claims Specialist- Lower Panhandle of Texas


Zurich is currently looking for a Crop Claims Field Adjuster I or an experienced Crop Claims Specialist to join our Rural Community Insurance Services (RCIS) team. This position will work virtually out of their home in the Lower Panhandle of Texas. With moderate direction they will investigate, evaluate and conclude complex field inspections by following appropriate regulatory and company rules and procedures to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. They will also provide support to Area Claims Managers either as a local claims specialist in the facilitation of general day to day operations and claims management. In addition, the selected candidates will support the lower level adjusting staff by completing and/or providing training and assistance with complex claims.


If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including a bonus plan, 401K match and a second 401K company contribution, flexible work options, summer hours, an excellent work/life balance and a great culture.


Additional responsibilities will include:

  • Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures
  • Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
  • Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance
  • Protect Zurich’s reputation by keeping claims information confidential
  • Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies


Crop Claims Field Adjuster I Basic Qualifications:

  • High School Diploma or Equivalent and 6 or more months of experience in the agricultural area
  • Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date.
  • Reliable personal transportation and travel within territory
  • RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions 



Crop Claims Specialist Basic Qualifications:

  • High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry
  • Crop Adjuster Proficiency Program (CAPP) must be obtained 180 days of hire date
  • Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
  • RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions


Preferred Qualifications:

  • Strong verbal, written and interpersonal skills
  • Strong organization, multi-tasking and prioritization skills
  • Intermediate Microsoft office skills

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (


A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Texas Virtual Office
Remote Working: Yes
Schedule: Full Time
Linkedin Recruiter Tag: #LI-KO1 #LI-ASSOCIATE 

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