Business Lines Market Facing Underwriter - Business Motor

Business Lines Market Facing Underwriter- Business Motor

We are part of the worldwide Zurich Insurance Group, established in 1872 and headquartered in Switzerland. Our 55,000 employees across the globe serve customers in more than 170 countries, from individuals who need their homes, cars or lives insured, to providing risk management expertise and commercial insurance to many of the largest multinational companies on the planet.  

Our industry is a dynamic and fast-moving one, helping people and businesses keep pace with change, and the risks which emerge, on a global scale.

Here in Ireland, we’re one of the largest insurers in the country, employing more than 1,000 people in locations in Dublin and Wexford. We have a great reputation in the marketplace, with a long history of winning awards for our service excellence among brokers and customers.

Team Overview:  

• The Business Lines Motor Team based in ZCW are responsible for meeting the Insurance needs of our Business Lines customers through our broker channel. The team are responsible for underwriting our new business and existing book of Business Motor. 

Role Summary: 

• Reporting to the Business Motor Team Coach, the Underwriter will be required to work closely with Broker Partners and other internal operations, such as Pricing, Product Underwriting, Claims, Finance, Sales & Distribution and Risk Engineering to ensure all areas of the business are managed according to the Zurich Way of Underwriting and within delegated authority levels. 
   

Your Role

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:

• Underwrite and analyse ‘renewal’ business utilizing the Zurich Way of Underwriting framework and within delegated authority levels.
• Responsible for relationship management of key Customer and Broker Accounts 
• Negotiating terms & conditions in line with our agreed strategy on ZRC and Retention
• Contribute to managing schemes 
• Build relationships in support of customer/business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account) 
• Implement agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline 
• Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights
• Adhere to Central Bank compliance standards of operating 
• Demonstrate high level of Quality Assurance in all elements of the underwriting process 
• Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion 
• Maintain Underwriting Records in accordance with regulatory /statutory and internal requirements
• Be flexible to participate in ad hoc projects
• Deliver superior service in the management of renewals

Your Skills & Experience

Required:

• 3 years plus industry knowledge 
• Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII 
• Excellent technical insurance knowledge, including specific knowledge in Commercial Insurance
• Excellent numerical and analytical skills 
• Excellent knowledge of Zurich products/policy wordings

Competencies: 

• Ability to work within a team environment – focused on the achievement of both individual and team goals
• Ability to build key relationships with partners & customers 
• Excellent communication skills (both verbal and written)
• Strong negotiation skills
• A strong team player with a flexible, positive attitude towards work 
• Strong leadership and delegation skills 
• Enthusiasm, ambition and innovation
• Ability to operate independently
• Good research skills 
• Pro-active with strong problem-solving, decision-making and judgment skills
• Excellent attention to detail, including a strong ability to multitask 
• Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations 
• Excellent planning and organisational skills that support a high service standard 
• All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values. 

Additional Information

Primary work location is Wexford. Position is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!