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Head of Insourcing


The Global Head of Insourcing is a senior executive responsible for leading and overseeing the insourcing strategy and operations of Zurich. The role involves identifying areas where insourcing could be advantageous for the company, developing insourcing plans, and implementing them effectively end-to-end, including possible establish new at scale operations centers through various means.


The key responsibilities of a Global Head of Insourcing may include:


  1. Developing an insourcing strategy: The Global Head of Insourcing will be responsible for identifying opportunities for insourcing across the organization and developing a comprehensive strategy for insourcing
  2. Managing and delivering large scale insourcing projects: They will manage the insourcing process from start to finish, ensuring that all projects are delivered on time, within budget, and to the required quality standards
  3. Monitoring the progress of insourcing and capability delivery globally
  4. Driving fast and at-scaled in house technology capability recruiting
  5. Leading cross-functional teams: They will work closely with various departments, such as procurement, finance, legal, and operations, to identify areas for insourcing and ensure the smooth execution of insourcing projects
  6. Building relationships: They will build and maintain strong relationships with internal stakeholders, suppliers, and vendors to ensure successful insourcing operations
  7. Managing risks: They will assess and manage the risks associated with insourcing, such as the impact on existing contracts, supply chain disruptions, and intellectual property rights
  8. Driving cost savings: They will be responsible for driving cost savings through the insourcing of goods and services, negotiating contracts, and managing budgets
  9. Keeping up-to-date with industry trends: They will stay up-to-date with industry trends and best practices in insourcing to ensure that the company is at the forefront of insourcing innovation


The Global Head of Insourcing and capability delivery requires a strong background in operations, supply chain management, and procurement, as well as excellent communication and leadership skills. A bachelor's degree in business administration, operations management, or a related field is required, along with extensive experience in insourcing, supply chain management, operations management. 


Experiences in setting, running or managing large scale global operation capability centers providing services across regions and countries, for a financial services company is preferred.  Experiences that have delivered not just designed insourcing program with clear KPIs is preferred. Experience with end to end acquiring and integrating capabilities externally is welcome.

Additional Information


We look forward to receiving your online application. 


Zurich wants to attract the best talent and we acknowledge that talents might not always be available full-time. At Zurich we will consider requests for flexible working. Many of our employees work flexibly in a variety of ways. Please talk to us during the interview about the flexibility you may need.


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Information for recruitment agencies


Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.


Why Zurich


At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.

  • Location(s):  CH - Zürich, ES - Barcelona 
  • Remote working: Hybrid
  • Schedule: Full Time
  • Recruiter name: Cameron Bleach

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