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Senior IT Business Analyst, Insurance Solutions 80%-100%


Our opportunity
With a new HQ to perform your best work in using our hybrid model, a high performing team with a successful track record and strong benefits, then there’s never been a better time to move to the next phase of your career. Join us for 2022!


We are looking for a Senior IT Business Analyst, who is responsible for shaping projects and program and verifying that Business Analysis activity is in line with project / program objectives. 


The Senior IT Business Analyst will be responsible for intake and analysis of application features demand on a global basis. Will lead and complete the elicitation of business requirements and their translation into solution requirements to ensure their implementation throughout the project life cycle. Will also support the business and project management team in prioritizing the feature development backlog and identifying critical path dependencies for release cycles.


What you will do
As a Senior IT Business Analyst your main responsibilities will involve:


  • Monitoring demand gathering channels to identify potential feature integrations
  • Interfacing with Business Units to document requested features (incl. functional and non-functional requirements)
  • Analyzing demand according to impact and effort (in collaboration with the application development team)
  • Preparing backlog prioritization recommendations
  • Describing as-is / to-be models as part of the requirements elicitation process i.e.; process, data, workflow, application etc.
  • Ability to adapt to and apply different delivery methodologies including SCRUM, Kanban, DevOps, Waterfall and Zurich Lean
  • Planning, conducting and facilitating elicitation sessions and ensuring production of associated deliverables
  • Identifying critical path dependencies to features release
  • Transform requirements to solution specifications (in collaboration with the application development team)
  • Support development of test plan, testing, implementation, and training activities
  • Perform Quality review on solution
  • Preparing Release notes content (in collaboration with communications team)


What you bring
As a Senior IT Business Analyst your skills and qualifications will ideally include:


  • At least 5 years in an IT/Tech Senior IT Business Analyst role, ideally supporting mobile application development in large, complex organizations
  • Worked on projects for various business communities / areas, preferably in the insurance sector (Financial Services).
  • Business Analysis Professional certification (CBAP)
  • Professional Product Owner certificate or equivalent
  • Professional SCRUM Master 1 certificate or equivalent
  • Good knowledge of Microsoft systems & environments, database systems, data modeling (UML, ERD, eEPC, etc.), SQL, C#
  • Proven expertise in Microsoft Dynamics CRM 2016 and Dynamics 365 environment and related resources is a key asset
  • Strong Business Analyst skills (e.g., analytical skills, requirement engineering, design thinking, agile methodologies)
  • Strong Communication skills in written and spoken English
  • Proficiency in Teams, Outlook, Word, PowerPoint, Excel, and Project
  • Experience working in Agile methodology (Scrum, Kanban) and tooling (Azure DevOps, Jira)
  • Team player who is skilled at building up and managing stakeholder relationships
  • Proven ability to work in a multi-cultural environment
  • Good self-management skills and stress resilience
  • Highly organized with good attention to detail
  • Bachelor’s or master’s degree in relevant field
  • Experience in project management is preferred
  • Spanish and German language skills are a plus


Additional Information
We look forward to receiving your online application. 
Zurich wants to attract the best talent and we acknowledge that talents might not always be available full-time. At Zurich we will consider requests for flexible working. Many of our employees work flexibly in a variety of ways. Please talk to us during the interview about the flexibility you may need.
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Information for recruitment agencies
Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees. 


Are you interested in working for a company that values its people and put's its customers and employees at the heart of everything we do? Are you looking for growth opportunities beyond simply a career? Then Zurich could be just the place for you!


Our people are the heart & soul of Zurich. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together! 

Our ambition is to become one of the most responsible and impactful businesses in the world. To get there we hire and develop the best talent available. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team. 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 



  • Location(s):  CH - Zürich 
  • Remote working: No
  • Schedule: Full Time
  • Recruiter name: Grace Cunningham

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