Benelux Excellence Coordinator

Zurich Benelux is the leader in commercial (non-life) insurance for local and international business, having been active in the Netherlands and Belgium since 1885.

We pride ourselves on nurturing sustainable customer relationships and crafting innovative products to keep pace with our clients' evolving needs - Insurance and Risk management in a way that works!

We are on the lookout for a passionate and innovative Benelux Excellence Coordinator to join our Excellence Team. In this pivotal role, you will ensure our business requirements are seamlessly integrated end-to-end in both Underwriting and Underwriting Services.

As a bridge between several teams and departments, you will work closely with colleagues in the Benelux region and across Zurich Insurance Group. Whether you prefer The Hague or Zaventem, this hybrid position offers you the choice of either location.

This is more than just a job—it’s an opportunity to unleash your creativity and drive meaningful improvements within our governance framework and processes. You will spearhead initiatives and projects that propel our organization to new heights. Become the trusted expert for all things related to the end-to-end process in Underwriting and Underwriting Services, both within Benelux and at the Regional / Group level.

This role involves establishing and updating governance frameworks, translating complex business processes, conducting assurance activities to ensure compliance with regulatory requirements, coordinating new system integrations, performing due diligence in underwriting governance, and identifying and mitigating risks.

Seize this exciting opportunity to shape the future of commercial underwriting and processes with Zurich Insurance!

Your Role:

• Establishing and/or updating The Zurich Way governance framework by creating and reviewing guidelines, process descriptions, and supporting documents, as well as ensuring timely revisions.
• Understanding the key elements in complex business processes and translating them into practical actions. Comprehending the underlying objectives of insurance regulatory requirements and being able to explain and convert them into pragmatic processes suitable for the business environment.
• Conducting assurance activities such as reviewing the effectiveness of certain processes, reporting, and performing monitoring tasks to ensure adherence to regulatory requirements, guidelines, and process descriptions. Identifying misinterpretations and breaches and mitigating associated risks.
• Identifying areas where improvements are useful and/or needed.
• Coordinating the integration and testing of new systems or enhancements in processes.
• Performing due diligence on Managing General Agent (MGA) underwriting governance, including the setup of new MGAs and subsequent risk-based assessments.
• Identifying risks in both departments that provide input for various risk and control activities.
• Collecting evidence and/or data for controls, audits, data calls, and other inquiries.

What we are looking for:

• Hold a Bachelor's degree in Finance / Economics (or related field) with extensive experience in Insurance (preferably Commercial / non-life), with a good understanding of International Programs.
• Fluency in English; with proficiency in Dutch or French as an additional benefit.
• Ability to understand key aspects of complex business processes and translate them into practical actions.
• Effective stakeholder management.

We offer  

An international, entrepreneurial, and informal working environment with professional growth and development opportunities. We offer a package that aligns with your experience and the responsibilities of your future role.

Who we are   

Looking for a challenging and inspiring work environment where you can make a difference? Zurich Commercial Insurance Benelux is part of the Zurich Group and is one of the most specialized insurance companies within non-life insurance for local and international business in the Benelux market. Millions of individuals and businesses place their trust in Zurich products and services every day.   

Are you ready to start a new adventure at the forefront of the commercial insurance industry?   

Our 56’000 employees worldwide form the basis of our success, enabling businesses and communities to face a world of risk with confidence. If you are looking to be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises, join Team Zurich! 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.

Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 

Be challenged. Be inspired. Help us make a difference.  

Only direct applications are processed. No acquisition via third party companies.