Third Party Manager

Zurich Benelux is the leader in commercial (non-life) insurance for local and international business, having been active in Netherlands and Belgium since 1885.

We pride ourselves on nurturing sustainable customer relationships and crafting innovative products to keep pace with our clients' evolving needs - Insurance and Risk management in a way that works!

We are looking for an organized, detail-oriented, driven, positive person to take on the role as Third Party Manager. You'll be responsible for the selection of vendors, conducting due diligence, assessing risks, onboarding, and overseeing end-to-end management of vendors/third-parties. Ensuring the benefits are delivered in a cost-effective, compliant, and efficient manner in addition that the third-party providers meets our company's standards and expectations in terms of quality and reliability.

This is a critical role in supporting our growth strategy, including the newly developing Affinity segment.

The role is a full-time hybrid position. You'll have the flexibility to work from either our office in The Hague (Netherlands) or Zaventem (Belgium), as part of the dynamic Operations Team.

Key Accountabilities

The Third Party Manager is responsible for the external supplier selection, the diligence process, risk assessment and onboarding of the vendor/third party. Ensuring the benefits are delivered in a cost-effective, compliant, and efficient manner. Ensuring that the third-party providers meet the company's standards and expectations in terms of quality and reliability. This role also manages the relationship between Zurich and the vendors/third parties.

• Define the third parties’ requirements with internal stakeholders
• Identify and evaluate potential vendors/third parties, conducting thorough due diligence to ensure alignment with Zurich policy and guidelines.
• Identify and evaluate the risks and opportunities associated with the vendor/third-party relationships and provide recommendations for mitigation and improvement.
• Negotiate and contract/agreement with vendor/third party
• Lead the onboarding of new vendors/third parties and coordinate with the internal stakeholders
• Organize regular audits and reviews of the vendors/third parties, using internal and external resources are timely conducted
• Manage the communication and escalation of issues and incidents related to the vendors/third parties and ensure timely and effective resolution.
• Establish and maintain strong relationships with the internal stakeholders and the vendors/third parties, and act as the primary point of contact for any queries or concerns.
• Monitor, analyze and report vendors/third parties performance and quality to identify trends and areas of improvement
• Identify potential risks and develop strategies to mitigate them effectively
• Ensure key vendor’/third party’s processes are fully documented
• Monitor and manage internal and external third-party compliance controls.
• Stay updated on regulatory changes and insurance industry trends affecting vendor management & outsourcing.

Qualifications:

• Bachelor’s degree in Finance or Economics, or related field.
• Minimum 10+ years of experience in third party/vendor management in the Insurance sector
• Good level of understanding of the Insurance Underwriting, Policy administration and claims handling is a must
• Experienced in operating in international environment
• Strong communication, negotiation, and interpersonal skills
• Experienced in working with cross functional teams
• Proactive attitude and an exceptional problem-solving ability.
• Strong project management skills and experience
• Proficient in Microsoft Office and other relevant software tools.
• Languages: English is required, Dutch and/or French is a plus
• Willingness to travel (if required)

We offer

An international, entrepreneurial and informal working environment with professional growth and development opportunities and salary and benefits in line with your experience and your future role and responsibilities.

Who we are

Zurich Commercial Insurance Benelux is part of the Zurich Group and is one of the most specialized insurance companies within non-life insurance for local and international business in the Benelux market. Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day.

Are you ready to start a new adventure within a market leader of the insurance industry?

Our 53,000 employees worldwide form the basis of our success, enabling businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

So be challenged. Be inspired. Help us make a difference.

Only direct applications are processed. No acquisition via third party companies.